Contact

How Can We Help Today?

Owned and operated by Field Restore, our team is ready to help with orders, product questions, or choosing the right wellness solution.

We typically respond within 24 hours
Ways To Connect

Choose Your Preferred Channel

Email
support@fieldrestore.com
Within 24 hours
Phone
add business number here
Mon-Fri, 9 AM - 5 PM EST
Live Chat
Chat with our wellness team during business hours
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Common Questions

Frequently Asked Questions

How long does shipping take?

Orders are processed within 1 to 3 business days. Transit time is typically 5 to 8 business days. We offer Free Shipping on Most Orders Within the Continental U.S. (Excludes AK/HI).

How can I track my order?

Once your order ships, you will receive a confirmation email with a tracking number and carrier details. You can use that link to follow your shipment from our warehouse to your door.

What is your return policy?

We offer 30-Day Returns on eligible products. If something is not the right fit for your space or needs, please review our Return Policy page for full details on how to start the process.

Can I exchange a product for a different model?

We are happy to help you find the right fit. Contact our team within the return window and we will walk you through the exchange process based on product availability and your preferences.

How do I choose between an infrared sauna and a traditional sauna?

Infrared saunas use gentle radiant heat that warms the body directly at lower ambient temperatures, while traditional saunas heat the surrounding air for a more classic steam-room experience. Our team can help you decide based on your space, preferences, and wellness goals.

What should I consider before purchasing a massage chair?

Think about available space in your home, the massage styles that interest you most, and any specific areas of the body you want to focus on. Each of our massage chairs offers different features, and our team is happy to help match you with the right one.

Do you charge sales tax?

Sales tax, if applicable, is calculated and displayed at checkout.

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Infrared Saunas
Traditional Saunas
Red Light Therapy Mats
Massage Chairs
Order or Shipping Question
Availability

Business Hours

Monday – Friday 9:00 AM - 5:00 PM EST
Saturday – Sunday Closed
Our Promise

Our Commitment To You

Responsive Support

Our wellness team responds to every inquiry within 24 hours during business days.

Secure and Private

Your personal information and payment details are protected with industry-standard encryption.

30-Day Returns

Not the right fit for your space? Our return policy gives you 30 days to decide, backed by our Return Policy.

Free Continental Shipping

Free Shipping on Most Orders Within the Continental U.S. (Excludes AK/HI), with no order minimum required.